We bought these tickets only being able to look at a diagram of the arena. We bought tickets for Row 3 not knowing that it was directly behind the Oilers Bench. As a result, we actually couldn't see most of the game except on the big screen which was directly overhead. If we had known that the seats were that bad, we would have bought tickets further back and been able to watch the game. Ticket City was very quick and efficient and we got our tickets within 2 hours. I would use them again but would double check our seats.