Although it was an enjoyable show, I have seen the Phantom a few times before, and those prior performances were much better. I took my daughter this time, and a really big downer is that we could not find ANY parking. Also, so many people were late (because of the lack of parking),so there were constant interruptions during the first half, and due to this, the front doors were constantly opened, causing a huge draft while it was subzero temps outside! The Phantom and Christine characters didn't have the strong stage "presence" that I've seen with other actors. He (Chris Mann) was not intimidating or even a bit scary as the Phantom. And I hate to say this, but I would rather see a much taller actor. Christine had a pretty voice, but was a rather meek performer. The costumes were gorgeous, and the thrilling part was when the chandelier (intentionally) dropped, making a booming sound, causing everyone to jump out of their seats. Seriously, I think that was the best part!